What is a PEO?
A Professional Employer Organization (PEO) is defined as an organization that provides an integrated and cost effective approach to the management and administration of the human resources and employer risk of its clients, by contractually assuming substantial employer rights, responsibilities, and risk and, through the establishment and maintenance of a “joint” employer relationship.

Businesses today need help managing increasingly complex employee related matters such as personnel management, health benefits, workers' compensation claims, payroll, payroll tax compliance, and unemployment insurance claims. Businesses contract with a PEO to assume these responsibilities, which then allows the client to concentrate on the revenue-producing side of its operations.

How are Pro HR+ employee benefits communicated to employees?
Pro HR+ will schedule benefit presentations at the worksite including medical and 401k benefits. At any time, employees or clients may speak directly to our healthcare insurance administrator. Telephone numbers will be furnished upon enrollment.

What pay schedule does Pro HR+ use to pay employees?
Pro HR+ does not choose your pay schedule. You may choose to stay on your current pay schedule or select a new one.

What does it take to get started?
It’s simple. Give us a call and we will send a representative to your worksite to provide you with an overview of our services.

When are employees eligible for health insurance and do I have to contribute on their behalf?
Employees are eligible for health insurance on the first of the month following 30, 60, 90 or 180 consecutive days of employment depending on the worksite employer’s preference. For an employer to qualify for a group health plan, they must first have a minimum of 3 eligible employee’s and the employer must be willing to pay a minimum of 75% of each employee’s premium not to include any premiums for dependant and/or spousal coverage.

What do I do with the employee’s paperwork?
Pro HR+ conducts a new client sign-up. At that time, Pro HR+ will assist your current employees with the required paperwork. You will receive a client kit containing all the necessary forms for future new employees.

Once the employee completes the paperwork, you, the client, will verify that all items included and that the employee has signed all the new forms that require a signature. Once this is done, you simply return all completed information to Pro HR+,

724 Garland, Little Rock, AR 72201.

As you add new employees, have them complete the necessary paperwork and forward it directly to Pro HR+.

How do I request a workers’ compensation certificate?
A Workers’ Compensation Certificate of Insurance form may be requested by contacting us toll-free at 1-877-621-3247

What paperwork do I as the supervisor need to fill out in case of an on the job injury?
In the event of an on-the-job injury, you must complete the Supervisor’s Accident Investigation form and First Report of Injury form immediately upon learning of the accident/injury. This information will be provided to you upon enrollment. Your immediate action allows you to record information while it is still fresh. Forward both forms to Pro HR+ immediately. Do not delay. Reports should be made within 24 hours of the accident. For work-site fatality or multiple injuries, reporting times less. You will be provided with all necessary reporting procedures upon enrollment. For after-hour emergencies page a Pro HR+ representative at 1-877-621-3247.

What do I do with my state quarterly tax information for the first quarter after I have signed on with Pro HR+?
When you partner with Pro HR+, it is no longer your responsibility to submit quarterly payroll reports. Simply send the quarterly tax form back to the state, reference that your employees are now with Pro HR+ and mark “final return” on the form. If you paid employee wages for any time during the quarter, you are still responsible for reporting those wages and paying the appropriate taxes

What should I do when I receive a request for information on an unemployment claim?
If you receive a state unemployment claim/request form, you should contact Pro HR+ toll-free at 1-877-621-3247. Promptly fax the unemployment request form to your Pro HR+ (Fax 501-537-0542) whether it is in Pro HR+’s name or your company’s name. Pro HR+ will obtain information from you as to why the employee was terminated.

What is the relationship between Pro HR+ and the worksite company?
As a “joint” employer, Pro HR+ provides Workers’ Compensation, payroll, and administrates all legal and regulatory issues related to the employees. The worksite company remains in control of how you utilize each employee to maintain your daily operations. You are still in control of hiring, firing, supervision, and salaries, therefore, the employee is still accountable to their supervisor.

What is the scope of Pro HR+ Workers’ Compensation?
Our Workers' Compensation Coverage is provided through quality insurance company. Pro HR+ handles claim management including claim preparation and filing, investigation, representation at claims defense as well as the monitoring of employee and claim adjuster activities.

Is there a limit to the number of employees that can be employed through Pro HR+?
There are no limits. Pro HR+ can handle your human resource needs regardless of the size of your company.

What happens when a work related injury occurs?
Pro HR+ must be notified immediately of any injury claims. Contact us toll-free at 1-877-621-3247. The safety and welfare of employees is a top priority. Pro HR+ will help the injured worker return to work as soon as possible. If litigation is necessary, Pro HR+ will coordinate all correspondence through its legal representatives.

If I utilize the services of Pro HR+, what happens to my human resources department or person?
Your Human Resource person will be freed up to recruit qualified people, manage safety programs, employee training and other more profit oriented tasks.

How do I know my tax deposits are being made?
Pro HR+ will provide proof of tax deposits upon request.

What next?
Contact Pro HR+ Toll Free at 1-877-621-3247 to schedule a consultation.

Disclaimer: The aforementioned questions and answers are not intended to apply to all possible joint employer arrangements. For more detailed information, please contact Pro HR+ toll free at 1-877-621-3247.